Forbes January 6, 2020
Bruce Japsen

Cigna said efforts to combine medical, pharmacy and behavioral benefits saves more than “$850 per customer,” according to the insurer’s internal analysis.

Cigna, which owns the large pharmacy benefit manager (PBM) Express Scripts, released its fourth annual “value of integration” study documenting various savings for employer clients that have a “connected set of medical, pharmacy, and behavioral benefits.” The insurer looked at more than 2.3 million customer claims during a two-year period.

Though an internal report that would seem to favor a developing Cigna strategy, the analysis captures a broader effort by the health insurance industry to integrate more than just medical benefits into offerings they sell to employers and government clients.

Health insurers see a value-based approach that better...

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Topics: Health System / Hospital, Insurance, Mental Health, Patient / Consumer, Payer, Pharma, Physician, Pricing / Spending, Provider
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