HealthLeaders Media April 1, 2022
Industry leaders offer insight into management styles that have changed as revenue cycle staff is now more remote.
The COVID-19 pandemic has caused many organizations to shift staff to remote work over the last couple of years. Revenue cycle departments are no exception.
The National Association of Healthcare Revenue Integrity recently conducted an industry survey which included a variety of revenue cycle leaders. All respondents reported that their department’s current work environment is now either completely remote (47%) or hybrid (53%).
Forty percent of respondents reported changes to their annual review processes or management strategies, processes, and policies.
Among the changes reported were the implementation of new productivity measures, adjustments to work hours to address time zone differences, and the...
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