Healthcare Innovation January 31, 2023
Although automated workflows implemented during COVID-19 increased efficiency, staffing challenges and greater healthcare utilization contributed to overall higher administrative spending
CAQH, a nonprofit multi-stakeholder healthcare organization, has released its tenth annual report measuring the progress made by healthcare payers and providers in automating administrative transactions. This year’s report found that, while automated workflows implemented during COVID-19 increased efficiency, staffing challenges and greater healthcare utilization contributed to overall higher year-over-year administrative spending.
CAQH describes itself as a venue where health plans, providers and other entities come together to solve industry-wide business challenges. For the past 10 years, the CAQH Index has tracked automation, spending and savings opportunities for administrative transactions related to verifying insurance coverage and cost sharing, obtaining authorization for...