HealthsystemCIO.com June 18, 2019
The problem: Intense Clinician EHR Interactions are Compromising Patient Care
During a panel presentation at a 2018 AAMC meeting in Washington, DC, I was asked what I thought was the one thing that could be done to improve the usability of and satisfaction with the EHR.
I remembered reviewing myriad physician comments from the KLAS Arch Collaborative research and the phrase that had stuck with me the most: “The EHR is causing my death by a thousand clicks.” So of course, my suggestion to the AAMC meetings’ attendees was simply, “Ditch the keyboards!” My response shocked the audience, and their shock shocked me.
We frequently hear the frustration about “too many clicks” in the EHR. One way to reduce...