Deloitte June 6, 2019
It’s no secret that we often don’t get what we pay for when it comes to health care. While we spend upwards of $3.5 trillion a year for health care in the US1, our longevity, infant and child mortality, and maternal mortality fall behind other countries.2 Eric Topol, author of the book Deep Medicine, calls this state of play “shallow medicine” where our life expectancy is declining, and health care utilization is increasing. He points out we are “bending the curve in the wrong direction.” Embedded in this narrative is the state of play for physicians (high burnout rates, suicide rates that are the highest for any profession,3 and 12 million serious diagnostic errors each year4). Large consumer-centric platform companies...