Deloitte May 14, 2019
Doug Beaudoin

The US health care system is a collection of disconnected independent components. From the consumer’s perspective, hospitals, physicians, health plans, pharmaceutical companies, and medical-device manufacturers might seem like a group of musicians who have never played together. Instead of a healthy harmony, the patient experiences a disjointed cacophony of complexity. As health data becomes more interoperable—and more aligned to the needs of consumers—the players in this orchestra will listen to each other, and the notes they generate will blend into a balanced symphony of health.

In this analogy, the patient is the audience, and interoperable data is the conductor that enables the players to play in sync. Some incumbent players might not be able to keep up with the new...

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