HealthLeaders Media August 31, 2021
As the revenue cycle of the future becomes more automated and technology takes over rote tasks, revenue cycle employees need more complicated problem-solving skills and a deeper knowledge base than ever before.
Editor’s note: This article is based on a roundtable discussion report sponsored by Flywire. The full report, “The Revenue Cycle of the Future,” is available as a free download.
Technology is only as good as the data that’s fed into it, and the data is only as good as the people behind it. That’s why as the revenue cycle of the future becomes more automated, leaders need to think about balancing people, process, and technology.
First, revenue cycles must find the sweet spot between using new and existing...