Home Health Care News June 23, 2020
With its unique services and specialized care options, the concierge home care business model seemed primed for takeoff during the COVID-19 emergency. In actuality, providers operating within this space saw varied returns.
In general, it can be difficult to pin down the definition of concierge home care. Each home care agency that provides these services has its own ideas and strategies, Howard Gleckman, a senior fellow at the Urban Institute and all-around aging expert, told Home Health Care News.
“There’s no agreed-upon definition,” Gleckman said. “To me, it means putting a case management shell around home care. Instead of just doing à la carte home care … what they generally seem to have in mind is providing a case manager...
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