Black Book December 17, 2020
TAMPA, Fla., – The highest-ranked vendors in customer satisfaction and client experience are announced by Black Book Research in 12 specific categories of RCM Software Tools and RCM Outsourcing Services. In total, 453 hospitals and inpatient organizations and 4,112 physician practices were represented in the sweeping Q2-Q4 2020 series of revenue cycle solution satisfaction polls.
Black Book™ surveyed hospital and health system Chief Financial Officers, vice presidents of finance and RCM, controllers, business office managers, financial support staff, consultants and corporate directors to determine the top-performing vendors among in-demand financial software, systems and outsourcing services, and assess the gaps and urgencies of RCM financial administration.
Additionally, 2,118 physician office business office managers and 767 outpatient, alternative care, clinics, long term...
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