Medical Economics June 28, 2022
Patients want their health records, but finding them when they want them proves elusive
A survey of more than 1,000 U.S. consumers finds that the vast majority of them (92%) want quick and easy access to their medical records, but only 45% can get them from a patient portal, while only 42% can get them from a doctor’s office when they need them.
The survey, by health care technology company DrFirst, examined the experiences of storing and accessing medical records for individuals and family members.
“Having a way to access health information through a portal is not the same as having that access when an urgent medical need arises for yourself or a loved one,” said Colin Banas, MD, MHA,...