HealthTech June 26, 2020
How can developers and providers make the vital service more equitable? Conference panelists shared insights and advice.
Although it’s widely seen as a way to democratize and expedite care delivery, telehealth must continue to evolve to serve the needs of a diverse patient population.
Providers and IT teams should look beyond issues of public safety to acknowledge technology access, connectivity, language barriers and coverage restrictions, panelists at the American Telemedicine Association’s 2020 conference noted this week.
Despite broad temporary waivers allowing Medicare and Medicaid recipients to use the services more widely during the COVID-19 pandemic, “telehealth and virtual visits were built for wealthier and high-income people,” said Abner Mason, founder and CEO of ConsejoSano, a solution designed to help providers...