Patient Engagement April 14, 2021
Sara Heath

New data finds convenient care access is still more important than online provider reviews for patient care decisions.

Good online provider reviews are important for getting patients in the door, but they might not be the end-all-be-all, according to new data from AARP and Michigan Medicine.

Although the researchers heavily focused on the influence online provider reviews can have on patient care access and patient decision-making, a number of other factors are still crucial for older adults, the paper, published in Annals of Internal Medicine, revealed.

Online provider reviews have taken up a notable amount of mindshare among organization marketing teams and providers themselves. These public reviews hold the potential to shape a clinician’s reputation in a big way.


Topics: Patient / Consumer, Provider, Survey / Study, Trends
Getting hospitals ready for the next pandemic
Properties of the Overall Hospital Star Ratings and Consumer Choice
Healthgrades recognizes 870 hospitals for patient safety, experience excellence
How hospital partnerships can better prepare healthcare leaders for crises
Survey Finds Americans Are Concerned About Mental Health and Want Public Safety Agencies to Improve Response to Mental Health Crises

Today's Sponsors

Curation Health

Today's Sponsors


Today's Sponsor