Medical Economics July 12, 2019
Reducing the number of e-mails doctors get due to EHR-generated algorithms could help improve physician job satisfaction and combat burnout, according to a new study.
The study looks at the sources of in-basket messages among 934 doctors at a multispecialty healthcare organization, the Palo Alto Medical Foundation. It found that doctors received an average of 243 messages such per week. The largest number—47 percent—were generated by the EHR system in the form of prior authorizations, patient reminders, and orders sent automatically according to algorithm-driven health maintenance reminders, among others.
It also found that internists and family doctors receive significantly more system-generated messages than other specialists—about 250 percent more than surgeons, 400 percent more than...
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