Becker's Healthcare September 11, 2019
Jackie Drees

Before delving into an EHR customization project, hospitals and health systems should consider various factors in order to set up their organization for success.

Here, chief medical information officers and clinical informaticists from three U.S. health systems offer their advice for organizations contemplating EHR customization.

Editor’s Note: Responses have been lightly edited for clarity and length.

Question: What advice do you have for hospitals looking to implement an EHR customization?

Steve Peters, MD, clinical informaticist and co-chair of the EHR implementation at Mayo Clinic (Rochester, Minn.): Obtain as much data as possible to guide the planning of optimization or customization. Surveys will identify the perceived pain points; objective data such as time to create and finalize a document, time spent...

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