Fast Company October 25, 2021
Ruth Reader

“Alexa, tell my nurse to bring me a blanket.”

Amazon’s Alexa is moving into hospitals. On Monday, the company announced that it will now support scaled launches of its devices inside both healthcare systems and senior living facilities.

“When the pandemic first changed all of our lives, we had a number of healthcare institutions reach out to us and ask if there was a way we could help with some of the challenges they were having, particularly related to shortage of personal protective equipment,” says Aaron Rubenson, VP of Amazon Alexa. That kicked off a roughly yearlong pilot of Amazon Alexa inside care facilities, such as hospitals. Doctors used Alexa’s intercom-like feature to communicate with patients without having to go...

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Topics: Health System / Hospital, Patient / Consumer, Provider, Technology, Voice Assistant
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