PYMNTS.com October 28, 2022

Retail behemoths Amazon and Walmart have become the two fiercest competitors for consumers’ retail spending. While the proliferation of mobile devices, apps and payment technologies makes online shopping ever more efficient, physical shopping seems increasingly friction-filled. As consumers seek more convenience, shopping has become a hybrid experience, blurring the lines between physical and online commerce.

Each retail giant has moved aggressively into the other’s turf: Amazon into grocery with Whole Foods, Amazon Fresh and Amazon Subscribe & Save; and Walmart into eCommerce with the acquisition of Jet.com. Both have also expanded into retail-adjacent areas, health and wellness in particular. While Amazon and Walmart continue to establish themselves as leaders in providing easy access to daily essentials, they also compete for...

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Topics: Provider, Retailer, Survey / Study, Trends
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