healthcare.digital January 17, 2020
Nurses once again topped the list of America’s most trusted professions, according to Gallup, whose latest poll results were released this month. By Gallup’s count, it’s the 18th straight year nurses have earned that coveted title.
Now, technology firms are leveraging this “trust dividend” when developing new products and forging partnerships, said a trio of nurses who’ve parlayed their acute-care experience into positions at some of the best-known corporations.
“I wish it was as easy as buying a new technology solution and just implementing it,” said Kristi Henderson, clinical operations leader at Amazon. But in order to drive behavior change in clinical settings, “You have to build trust,” Henderson said. “If you’re going to get engagement, if you’re going to...