Washington Post September 4, 2022
After the sudden shutdown of its ambitious telemedicine experiment, the company continues to explore options for a major expansion into the health industry
Late last month, staffers at Amazon Care — the company’s in-person and virtual primary care service — were called into a meeting and given bad news: Amazon was shutting it down. Some employees were let go immediately. Others walked out. Everyone was promised paychecks through the end of December.
The news caught Amazon employees by surprise — including those who used the service as patients. The company’s human resources staff had been promoting Amazon Care as a health benefit the same week it shut down, an Amazon employee told The Washington Post.
“This is a huge...
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