Almost half of older adults aren’t using patient portals, prompting concerns for vaccine scheduling

Becker's Healthcare January 22, 2021
Jackie Drees

More than 40 percent of adults age 50 and older have not set up accounts for their health system’s patient portal, which could make it more difficult for them to book appointments for the COVID-19 vaccine, according to recent data from the National Poll on Healthy Aging.

The newly analyzed data in the Jan. 15 report from the National Poll on Health Aging, which is based at the University of Michigan’s Institute for Healthcare Policy and Innovation, came from a June 2020 poll of a national sample of more than 2,000 adults ages 50-80.

Six report insights:

1. Forty-five percent of adults aged 65 to 80 and 42 percent of adults aged 50 to 80 said they have not...

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