Becker's Healthcare September 6, 2019
To boost telehealth adoption among physicians, American Well’s Customer Solutions President Mike Baird says hospitals and health systems should align it more closely with the EHR.
In May, American Well partnered with Epic to integrate its virtual care platform with the EHR software, a move that allowed providers to begin conducting telehealth appointments directly through the patient chart. Now, with the recent addition of its new telehealth patient app, patients can make telehealth appointments directly within Epic’s patient portal MyChart.
By partnering with Epic, American Well aims to help hospitals and health systems more easily integrate telehealth into their overall care and patient engagement strategies, specifically their EHR workflow, Mr. Baird said.
Mr. Baird joined American Well last year...