Managed Healthcare Executive February 26, 2020
James D. CiminoRichard G. Stefanacci, DO, MGH, MBA, AGSF, CMDMatthew Pakizegee, PharmD, MS, HCDA

“Alexa…”, “Hey Siri…”, “OK Google…”, “Hey Cortana…” and “Hi Bixby…”. These are the now-familiar “wake words” that we use to interact with our digital assistants and an ever-growing number of smart speakers. Chances are you have even interacted with one or more of these devices today. According to Allied Market Research, the smart speaker market is expected to reach $23.3 billion by 2025. A recent report states that last year’ smart speaker shipments reached 92 million.

Speech is one of the things that makes us human, and for most of us, our voices are our primary method of communication. In health care, we use our voices to describe our symptoms, ask questions, and seek advice.

Voice user interfaces (VUI) and...

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Topics: AI (Artificial Intelligence), Patient / Consumer, Technology, Voice Assistant
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