Modern Healthcare September 14, 2019
“Just to make sure I’m not missing anything, it sounds like your child has been having worsening cold symptoms and fever for the past three days. Is that right?”
That sounds like a physician checking in with a patient and their parents—but it’s also a signal to a smartphone app.
For the past year and a half, Dr. Matthew Fradkin, a pediatrician with Swedish Medical Group in Seattle, has been using Saykara, a virtual assistant that “listens” in the background during patient visits and automatically documents notes in the electronic health record system. He began using the app as part of a pilot project with Swedish Medical’s parent organization, Renton, Wash.-based Providence St. Joseph Health, to help address provider burnout,...
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