McKnight’s Senior Living June 8, 2023
Artificial intelligence has many benefits for senior living providers, including streamlining workflows and improving resident care, but it’s not without its drawbacks. That’s according to an expert who warns that technology and AI have the potential to increase inequities and mistrust in senior living and healthcare.
Jay Bhatt, geriatrician and managing director of the Center for Health Solutions and Health Equity Institute at Deloitte, says that tech-based healthcare inequities occur in three major areas: race and ethnicity data, infrastructure (in terms of broadband access and the digital divide) and tech literacy and engagement.
For example, researchers have found some preexisting algorithm biases in the overall healthcare system, such as tests for kidney disease, and racial bias can also be embedded...