Healthcare DIVE January 7, 2021
Dive Brief:
- Providers that have experimented with virtual care throughout the COVID-19 pandemic are prepping for their post-COVID operations, though some are still exploring options after months of trial and error with new platforms, according to a report published Wednesday from Klas Research.
- The survey of 277 provider, payer and employer organizations found almost a quarter of respondents are actively looking to replace their platform or feel unsatisfied but stuck with it. Respondents also said few tools exist today robust enough to meet all their telehealth needs in the future — especially those from inpatient organizations.
- Video conferencing vendors are among the most vulnerable because replacing them is a fairly smooth process, according to the report.
Dive Insight:
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