HealthLeaders Media January 8, 2020
At a recent HealthLeaders Exchange, Revenue Cycle leaders asked what exactly is AI, how it works, and how it can be used in the revenue cycle. We have answers.
KEY TAKEAWAYS
– AI-powered software learns over time, identifying patterns and solving problems by mimicking human cognitions.
– Robotic process automation software tools automate human tasks that are rule-based and repetitive.
– AI revenue cycle applications include predicting claim denials, following up on submitted claims, and customizing patient financial encounters.
AI is touted as the latest, greatest advancement in healthcare. But revenue cycle leaders are more than a little skeptical of AI. They’re also frustrated, annoyed, and cynical.
“Meaningless,” “scary,” and “shiny object” are just a few of the ways revenue...
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