For The Record April 20, 2019
Is it possible to accurately calculate quality? Health care experts weigh in on opportunities and challenges.
Health care’s quest to define and measure quality has reached a feverish pace in recent years, laying the groundwork for a broad field of metrics and parameters that is dizzying for those responsible for reporting them. And yet, as the industry discussion and debate over what to include and what not to include continues, many frustrated stakeholders can’t help but ask the question: Can we really measure quality?
The reality is that the industry is still trying to clearly define the scope of health care quality, according to many professionals. “If you ask 12 people what health care quality is, you will get 12...