Medscape April 2, 2020
The rapid spread of COVID-19 forced Seemal Desai, MD, to make an excruciating choice; he could either shutter his busy dermatology practice in Plano, Texas, or switch most patient consults to telemedicine, which he’d never used.
But as soon as he learned that telehealth regulations had been relaxed by the Centers for Medicare & Medicaid Services (CMS) and that reimbursement had been broadened, Desai and his staff began to mobilize.
“Kaboom! We made the decision to start doing it,” he told Medscape Medical News. “We drafted a consent form, uploaded it to our website, called patients, changed our voice greeting, and got clarity on insurance coverage. We’ve been flying by the seat of our pants.”
“I’m doing it...
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