Forbes July 15, 2019
For many, an interaction with their health insurer or medical provider is a near universal pain point. From physical maladies to long wait times to byzantine paper bills, the experience can often be fraught with difficulties.
It’s no surprise then that many have embraced technology as the silver bullet most likely to puncture all this frustration and suffering. But in a recent sit-down with Susan Dybbs of Collective Health, I realized these technologies need not be earth shattering innovations like robot surgery machines or life saving pharmaceuticals.
In her role as the VP of Product and Design for Collective Health, Susan is committed to smoothing a patient’s interaction with the healthcare system. From her point of view, creating...
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