Becker's Healthcare June 27, 2024
Cardiac surgery patients reported the highest patient experience scores of any specialty in 2023, according to a June 26 report from Press Ganey.
For the report, Press Ganey examined patient experience data on 6.5 million patient encounters from more than 2,000 health systems and 490,000 medical office sites nationwide.
Most specialties are reporting sustained patient experience improvements since the pandemic, according to Press Ganey. Overall, specialties that involve planned inpatient admissions had higher “likelihood to recommend” scores than those with...