HIT Consultant July 13, 2020
What You Should Know:
– 8 in 10 consumers said COVID-19 made telehealth “an indispensable part of the healthcare system, according to a new study commissioned by Change Healthcare.
– 2020 Change Healthcare – Harris Poll Consumer Experience Index reveals 65% said they plan to use telehealth more after the pandemic, and 78% said COVID-19 has shown how badly the U.S. needs more telehealth options.
A majority of consumers agreed COVID-19 will fundamentally change healthcare delivery (81%), with most believing the pandemic will speed digital adoption, according to a new study commissioned by Change Healthcare. Eight in 10 said COVID-19 made telehealth “an indispensable part of the healthcare system,” 65% said they plan to use telehealth more after the pandemic,...