PYMNTS.com September 10, 2021
The majority of health insurers’ fraud, waste and abuse (FWA) investigations take place after claims are paid, not before — and consumer payments can be a particular point of vulnerability.
Artificial intelligence (AI) can help healthcare companies tackle those vulnerabilities and battle the fraudsters, as PYMNTS found in the latest “AI in Focus: The Healthcare Technology Roadmap” report, done in collaboration between PYMNTS and Brighterion.
Of the 100 healthcare executives surveyed, 71% plan to invest in AI technologies over the next three years to aid them in their efforts to combat FWA. One-hundred percent of those with...