Becker's Healthcare December 12, 2019
Throughout 2019, Becker’s asked numerous clinical leaders the following question: “If you could fix one patient safety issue overnight, what would it be and why?”
Their responses are below.
Editor’s note: Responses were lightly edited for clarity and length.
Anne Marie Benedicto, MPH
Vice president of the Joint Commission Center for Transforming Healthcare
Intimidating behaviors. The layers of intimidation in healthcare organizations can lead to errors, because people are so scared to speak up, ask questions or share ideas. This creates an unsafe environment because people who are not going to speak up will also hold their tongues when patients are involved. If you can’t talk about the bad things, you can’t talk about the good things either. The healthcare organization...