6 Challenges Patient Experience Leaders Must Overcome

HealthLeaders Media, Mandy Roth, June 7, 2018

Peer roundtables will share insights and explore solutions, as health systems enter a new era of consumerism.

As patient experience moves center stage at many of the nation’s health systems, leaders responsible for this function are tackling issues related to a maturing discipline. Most have moved far beyond HCAHPS [...]

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2018-06-14T01:25:08-04:00