Health Payer Intelligence July 6, 2020
Quality measures could take a dive that may highly impact members with chronic diseases, but health plans can take steps to prevent this outcome.
Nearly three-quarters of NCQA HEDIS quality measures will experience a negative impact from the coronavirus pandemic, according to a study that America’s Health Insurance Plans (AHIP) commissioned.
“Socio-economic uncertainties, behavioral changes and altered human interactions, operational failures at both payer and provider ends, over-burdened clinical systems, enterprise budget freeze, regulatory relaxation and rise of virtual care; all will have direct and indirect impact on payer quality management & quality improvement for 2020-21 and will extend cascading effect on future years,” the AHIP study began.
The AHIP study examined all 89 NCQA HEDIS quality measures for 2020...