HealthLeaders Media September 13, 2021
It’s more important than ever for revenue cycle leaders to think seriously about succession planning as baby boomers begin to retire and the revenue cycle increasingly requires more specialized skills, says PeaceHealth’s senior enterprise director of HIM, coding, and CDI.
KEY TAKEAWAYS
– Don’t wait for an emergency to start succession planning.
– Identify potential leaders who have both technical and soft skills.
– Mentor your employees and embrace different ideas and approaches.
“Everyone’s replaceable,” says Cassi Birnbaum, senior enterprise director of HIM, coding, and CDI at PeaceHealth in Vancouver, Washington.
Some revenue cycle leaders might disagree.
Finding exceptional revenue cycle employees can be difficult—so difficult, in fact, that senior leaders might insist that there’s no one who could...
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