HealthIT Answers May 12, 2022
By Mark Spinner, President and CEO, AccessOne
As hospitals face rising bad debt and revenue cycle workforce shortages, leading organizations are exploring new ways to ramp up patient financial engagement and efficiency.
One out of four healthcare organizations report rising rates of bad debt and uncompensated care, a survey of healthcare finance leaders found. Meanwhile, one-third of organizations say challenges with staff productivity—whether due to staffing challenges or difficulties adjusting to remote work models—have had a negative impact on healthcare revenue cycle operations.
In this environment, the right mix of operational support could prove vital to powering sustainable gains in performance. Here are three ways hospital revenue cycle teams are leveraging process redesign to drive higher collections, reduce the strain...
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