Becker's Healthcare February 23, 2023
In January, Press Ganey, a leading healthcare performance improvement company, recognized seven hospitals that maintained outstanding nursing in the midst of staff shortages, budget cuts and overcrowding.
Becker’s asked three of the award winners to share their methods.
Editor’s note: Responses have been lightly edited for length and clarity.
Paula Bostwick, MSN, RN. Vice President of Hospital Services at Parkview Behavioral Health Institute (Fort Wayne, Ind.): Across the country, healthcare workers have seen a dramatic increase in dangerous and violent encounters with patients. At Parkview Behavioral Health Institute’s inpatient hospitals, we recognized that we had to provide our nurses with tools beyond traditional crisis prevention training. Partnering with our safety coordinator and public safety, our nursing team created skills...
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