EHR Intelligence July 3, 2020
Christopher Jason

The number of patients, the average income of patients, and hours worked by primary care physicians result in an increase of EHR inbox messages.

Primary care physicians who manage a larger patient panel, work more days per week in primary care, and care for wealthier patients, experience greater EHR inbox message volumes, according to a study published in the Journal of the American Board of Family Medicine (JABFM).

Beginning with the spread of EHR adoption, managing an EHR inbox has become a regular part of clinician workflow, oftentimes resulting in clinician burden.

According to the study, primary care physicians experience an alarming number of EHR inbox messages that oftentimes result in more than an hour of added work per day.

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