Health Payer Intelligence October 2, 2020
Within the CDC’s three telehealth modalities, payers commonly turn to telehealth technologies including phone calls, secure direct messaging, and remote patient monitoring.
Phone calls, secure direct messaging, and remote patient monitoring are the three leading modalities that form the backbone of payer telehealth technologies.
According to the Centers for Disease Control and Prevention (CDC), there are three primary categories of telehealth: synchronous, asynchronous, and remote patient monitoring.
As telehealth technologies become more broadly used and available, members will have diverse preferences on what modalities work best for them. Payers can develop and cover technologies that fall under each modality in order to appeal to a broad range of member needs.
By leveraging these technologies knowledgeably and innovatively, payers can build...
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